As the Year Moves Forward, as a leader think about communication and what you can do to improve the communication within your business.
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As the Year Moves Forward, as a leader think about communication and what you can do to improve the communication within your small business. Good communication fuels your team and unleashes their power as your greatest asset!
If you change your communication, you will change the team dynamics as well as performance, it is that simple. It all starts with you!! Be the change for a better work environment.
We talk about Richard Branson and his thoughts on the best communication quotes!!
Be a better leader by being a better communicator. It will pay off in dividends!!!
"What is your communication style saying about you as a leader? Is it a two way monologue or a real dialogue? As leaders we probably can improve our communication, but first we need to put it on the radar" Branson continues…
It is definitely a process, but highly worth the investment!! It is really amazing what you can learn if you ask employees for their input! They feel empowered and you get a solution… So, if you are experiencing any challenges in the work environment it may surprise you to ask your employee (s) for a solution….many times they work well with little or no tweaking!
As a small business owner for over 30 years, this practice has worked well for me and my employees!! They have more control over / ownership in their roles and I have enhanced and more efficient processes.
Some small business owners see compliance as a necessary evil or may even think that because they are good to their employees, they don’t worry about taking the appropriate steps to dot the I’s and cross the T’s in regards to various compliance topics. It seems clear that they have never had an employee sue them and sometimes that is what it takes to open their eyes.
When policies and expectations are clear in the work environment it reduces legal exposure; which is a good thing. If you are looking to dot those I’s and Cross those T’s an HR Checkup may be just the thing to know where you are on track and where you might need to get on track.
Compliance is the baseline of limiting legal exposure and can help you sleep better at night. Then as a leader working on performance, building teams and creating a great place to work can help take your company to the next level of success.
Recruiting & Retention
Onboarding and Turnover
Did you know that the two are connected???
Did you know that a poor onboarding experience for a new employee can be the reason that they leave your company and not very long after they are hired?
I have recently had another consultant tell me a story about a small business where onboarding was pretty much non-existent. Not only that, there was no orientation, no training, very little expectations or goals put in place and most of the learning was to be done on their own and finding the resources was up to them as well. It was difficult for the new employee to take responsibility for their role and do a good job. They did not feel set up for success and left the company within 90 days of being hired by the company.
This turnover was costly and in the six figures and could have been avoided if there was some onboarding including, training, setting of expectations and giving the employee the authority to carry out defined tasks and thereby giving the new employee the tools to succeed.
Do you know what turnover is costing your small business?? It might make you sick to find out. Some experts say up to three times their salary while others have different formulas. No matter how you do the calculations, it is very costly.
Studies indicate that an effective onboarding process reduces the ramp up time, increases earlier productivity and helps the employee feel connected to their role, their teammates and the company. If this is important to your small business, it is a relatively small but significant investment in your most valuable asset; your employees.
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If nothing in this newsletter this month peaks your interest OR if we haven’t hit upon your area of immediate interest, no worries, feel free to reach out to see if we can help.
After being a business owner for over 30 years, we may be able to help OR point you in the direction of appropriate resources. Feel free to call today for a complimentary consultation to explore your small business challenges, see if we are a fit for you!!